NOSS Benefits
Comprehensive TEM profiles
NOSS will proactively and objectively document the threats, errors and undesired states prevalent in an operation. As well as controller responses to those events, how they are detected and managed by staff, and the effect they have on operations.
Benchmarking
The NOSS Collaborative ensure consistent application of the NOSS methodology, allowing for de-identified benchmarking across similar units in the NOSS Archive.
Internal effort, with external guidance
NOSS data is collected by local staff, which promotes local ownership of the process, which is beneficial in seeking local support during the safety change process. External participation by the NOSS Collaborative substantially eases organizational workload and provides a fresh perspective based on our work with ANSPs around the world.
Demonstrating commitment to safety
NOSS is an ICAO recommended safety assurance activity that exceeds minimum regulatory requirements. Adopting NOSS demonstrates to staff, stakeholders and regulators that the organization is going beyond minimum requirements to monitor operational performance and make safety improvements.
Measuring drift
NOSS excels at measuring discrepancies between how the system was designed to operate and how the system is actually operating. This allows organizations to assess drift and optimize alignment between training, procedures and operations.
Understanding operations from the perspective of frontline personnel
NOSS provides objective insight into operations from the perspective of font-line personnel in a de-identified, confidential and non-judgmental manner.
Convergence with other SMS sources
Different SMS methodologies will capture system performance from different angles. When viewed together, these various SMS tools will provide the greatest coverage and insight into operations.
Gain insight into system resilience
NOSS provides insight into how the system and staff “make the system work.” This is captured both through the context of TEM performance and beyond TEM, by identifying strategies and techniques deployed to operate a safe, efficient operation.
NOSS Benefits
NOSS has tangible and intangible benefits. Some of the benefits reported by ANSPs with whom we work with include: